PRIVacy policy

At Maddox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, platform, and related services (collectively, the “Platform”).

1. Information We Collect

We may collect the following types of information:
1.1 — Personal Information
• Name, email address, phone number, and contact details.
• Account login information, including username and password.
1.2 — Asset Information
• Details of assets you upload to the Platform, including descriptions, valuations, and related documents.
1.3 — Transaction Information
• Records of transactions conducted through the Platform, including payment details.
1.4 — Technical Information
• IP address, browser type, device details, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:
• Provide, personalise, and improve the Platform.
• Facilitate buying, selling, and managing of assets.
• Communicate with you regarding account activity, updates, and support.
• Ensure security, prevent fraud, and comply with legal obligations.
• Analyse trends and performance to enhance user experience.

3. Sharing Your Information

We may share your information with:
• Service Providers: third parties who support our operations (e.g., payment processors, IT services).
• Other Members: only when you choose to engage in transactions or share asset details.
• Legal Authorities: were required by law, regulation, or to protect our rights and safety.
• We do not sell your personal information to third parties.

4. Data Security

We employ encryption, secure servers, and access controls to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal and asset information only as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data.
• Restrict or object to processing.
• Request portability of your data.
• To exercise your rights, please contact us using the details below.

7. Cookies & Tracking

Our Platform uses cookies and similar technologies to enhance functionality and analyse usage. You can adjust cookie preferences in your browser settings, but some features may not function properly if disabled.

8. International Data Transfers

If you access the Platform from outside [Insert Jurisdiction], your data may be transferred to and processed in countries that may not provide the same level of data protection.

9. Changes to this Privacy Policy

We may update this Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Platform after changes indicates your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
enquiries@mx.global