Your
Questions, Answered

Everything you need to know about managing, buying, and selling with Maddox.

MEMBERSHIP FAQs

Who can join the platform?

Although there is no formal minimum net worth, the platform has been designed for those managing luxury assets typically exceeding $50m in combined value.

How does the pre-vetting process work?

Our pre-vetting is highly personalised. We review each application individually, taking into account asset portfolios, reputation, and suitability, to ensure our members benefit fully from the platform while protecting community standards.

Is there a membership fee?

Yes, an annual fee applies to approved members. This fee is clearly disclosed following a successful application, ensuring full transparency before you proceed.

Can my advisors or family office access my account?

You may nominate trusted advisors or family office representatives to access your portfolio, with permissions tailored to their role. Your identity is never disclosed publicly, and you control which members may view or interact with your profile and listed assets.

How secure is my data?

Maddox applies industry-leading security practices, including encrypted data storage and multi-factor authentication, to safeguard your information.

ASSET MANAGEMENT FAQs

What kinds of assets can be managed on the platform?

Superyachts, fine art, real estate, aircraft, collectibles, and other high-value tangible assets can be managed seamlessly within your portfolio.

How do I upload my assets?

Our in-house experts can conduct a comprehensive inventory, complete with valuations, photography, and condition reports, updated annually. Alternatively, you or your team may upload asset information directly.

How does the platform help me manage my assets?

You can centralise valuations, ownership records, capital allocations, maintenance schedules, insurance documentation, and more – all in one secure place. Our platform provides portfolio insights, market valuation updates, and liquidity monitoring tools to help you optimise your holdings.

What loss-prevention features are available?

Each asset is securely logged with a full history. No asset can be removed or altered without the explicit permission of the principal account holder.

Can the platform integrate with my existing family office systems?

Yes. Maddox can integrate seamlessly with your existing financial, legal, and operational systems for streamlined reporting.

MX COLLECTION FAQs

What asset classes are listed on MX Collection?

Members can list superyachts, property, fine art, and select other luxury assets for peer-to-peer transactions within the community.

Who can view the details of my listed asset?

Only pre-vetted members of the platform have access to detailed listings. You may opt for a discreet listing, where only selected members are granted access. Public visibility is never permitted.

How does the listing process work?

With one click, our team will coordinate professional photography, videography, and appraisal services. Listings are typically prepared within 10 days and shared with you for final approval before going live.

What fees are involved?

Transactions completed through MX Collection incur a flat 1% success fee, significantly lower than traditional brokerage costs. We always provide an option when listing assets, to use either our internal MX Collection or other relevant brokers, we provide clear cut commission structures for total visibility. The MX Collection, however facilitates direct peer-to-peer transactions, streamlining the process and reducing costs.

How do transactions take place and what are the benefits of listing with Maddox?

All transactions are handled securely via Maddox, with full confidentiality, escrow services, and legal oversight where required. Other than a lower commission of 1%, we only allow access to pre-vetted, qualified buyers. No time wasters, complete privacy and fair fees.

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